Here are the answers to some of the questions we get asked most. If there's anything else you'd like to know, give us a call on 0161 667 5315 or send us an email.
We accept all major credit and debit cards including Visa, Mastercard, Maestro, and American Express. You can also pay with Apple Pay, Google Pay, or spread the cost with PayPal Pay in 3. For business customers, we also offer instant credit accounts.
Yes. If you're a business, school, college, university, local authority, NHS trust, or government body, we offer credit accounts with a quick and simple application process. Credit decisions are usually made within minutes. Get in touch with our team to apply or for more details.
Nothing. All orders include free delivery to UK mainland addresses. For deliveries to the Scottish Highlands, Northern Ireland, or offshore islands, please contact us for a quote.
We work with a range of couriers depending on the product. Some will contact you ahead of delivery to arrange a time, but we're not always able to guarantee a specific slot. We'd recommend using the delivery notes section at checkout to let the courier know where to leave items if you might not be in.
Most items are delivered within 3 to 5 working days. Some products may take a little longer, and we'll let you know at the time of ordering if that's the case. If you need something urgently, give us a call and we'll do our best to help.
We do better than that. We have a price beat promise, so if you find the same product cheaper elsewhere, let us know and we'll beat it. Visit our Price Beat Promise page for full details.
Absolutely. The more you buy, the more you save. If you're furnishing a whole office or ordering for multiple sites, contact us by phone or email and we'll put together the best possible price for you.
Yes. We want you to be completely happy with your purchase. If something isn't right, please see our Returns Policy page for full details on how to arrange a return.
Our standard deliveries don't include removal of old furniture, but if you're placing a larger order, get in touch before ordering and we'll see what we can arrange.
Things occasionally go wrong and we take it seriously when they do. If you have any issues with your order, get in touch with us and we'll sort it out as quickly as possible. You can reach us by phone on 0161 667 5315 or by email. We aim to resolve all issues promptly and keep you informed every step of the way.
We're an online retailer, so we don't have a physical showroom. However, we're always happy to help over the phone if you need advice on choosing the right product for your needs.
Yes. If you're setting up or refitting an office and need help working out what furniture you need, get in touch with our team. We can advise on layout, product selection, and quantities to make sure you get the right setup for your space.
