Last updated: March 2026
This Privacy Policy explains how TOFG LTD, trading as UK Office Chairs, collects, uses, and discloses your personal information in connection with its operation of the UK Office Chairs platform at ukofficechairs.co.uk.
Personal information is information that can be used to directly or indirectly identify you. We will only collect and use personal information which is necessary to comply with our legal obligations and to assist us in administering our business and providing you with the services you request.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, use our contact form, or respond to a survey.
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, and payment details. You may also visit our site anonymously.
The information we collect from you may be used in the following ways:
To personalise your experience: your information helps us to better respond to your individual needs.
To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: including executing your payments and delivering the purchased products or services requested.
To send periodic emails: the email address you provide for order processing may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Our processing of your personal information is based on the following grounds under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:
Consent: where you have given your consent for us to process your personal information, such as subscribing to marketing communications. You may withdraw your consent at any time by contacting us, which will not affect the lawfulness of any processing previously made on the basis of your consent.
Contract: where processing is necessary for the performance of a contract between you and us, or for taking pre-contractual steps upon your request.
Legal obligation: where we are required to process your data to comply with the law.
Legitimate interests: where processing is necessary for the purposes of our legitimate business interests, such as improving our website and services.
We implement a variety of security measures including the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, only to be accessible by those authorised with special access rights to such systems, who are required to keep the information confidential. After a transaction, your private financial information will not be stored on our servers.
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates, or otherwise servicing you, so long as those parties agree to keep this information confidential.
These third parties may include our delivery and courier partners (such as DPD, Furdeco, and Route 1), payment processors (such as Stripe and PayPal), analytics providers (such as Google Analytics), review platforms (such as Reviews.io), and credit reference agencies where a credit account application is made.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
We will retain your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.
Under the UK GDPR, you have the following rights regarding your personal information:
The right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party.
You may lodge a complaint with the Information Commissioner's Office (ICO) regarding the processing of your personal information. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
To exercise any of your rights, please send us an email at info@ukofficechairs.co.uk. We will respond to your request in a reasonable timeframe.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If we decide to change our Privacy Policy, we will post those changes on this page and update the modification date at the top.
If you would like to exercise one of your rights as set out above, or if you have a question or a complaint about this policy or the way your personal information is processed, please contact us:
Name: TOFG LTD, T/A UK Office Chairs
Address: 3rd Floor, Northern Assurance Buildings, Princess Street, Manchester, M2 4DN
Phone: 0161 667 5315
Email: info@ukofficechairs.co.uk
Company Registration: 08622415
VAT Registration: GB178776834
